NVQs in Business Improvement Techniques (BIT)
By involving employees in the improvement of business efficiency the BIT qualification encourages a company culture that is focused on the benefits of continuous improvement, as well as ensuring a safer, more organised workplace. Based around the principles of Total Quality Management BIT asks candidates to find ways of reducing errors, improving processes, reducing unnecessary costs and wastage, generating improvement ideas and finding better ways of satisfying the needs of the business and its customers.
Topics covered by BIT include:
• Problem-Solving
• Measuring performance
• Team-working
• Error-proofing
• Continuous improvement
• Preventing problems
• Process control
• Workflow analysis